Shipping policy

Shipping Policy

We use FedEx for all ground and international shipments. If you need to use a different carrier for any reason, we are happy to provide you with final box details in order for YOU to arrange your own pick up from the Nordic shop.

P.O. Boxes
Nordic does not ship to P.O. Box addresses domestically or internationally.


International Shipping

All packages require a contact name, complete street address (including apartment, suite or unit number if applicable), email address and telephone number. This is necessary to facilitate fast and easy Customs clearance.

Duties & Taxes
You may be responsible for paying inbound Customs Duties and/or Taxes on your order. These charges are tariffs or taxes imposed by your country/government on the value of imported goods on your order.

  • Duties and taxes are not included in the shipping costs or in the price of the goods purchased from Nordic Shells.
  • What is payable depends on the laws and tariff rates of each specific country. Inquire with your country's Customs Office.
  • Once the duties and taxes are fully paid to Customs the goods will be delivered to you.
  • Made in USA HTSUS 9206.00 is on the commercial invoice to declare it is a raw good, not a finished product to help reduce duties/taxes.
  • We will NOT falsify export documents to declare a less than actual value of the goods we export.

CURRENT LEAD TIMES
We do our best to ship orders within the time frames listed below. We will contact you if your order is significantly delayed for any reason. Otherwise, your patience is greatly appreciated. We will ship your entire order together once all items have been completed.

  • Maple Products: 2-5 business days
  • Maple Products with Services: 5-10 business days
  • All other True, Heritage & Signature Series Products: 5-10 business days
  • All other True, Heritage & Signature Series Products with services: 10-15 business days
  • Custom Order Products: 7-9 weeks
  • Custom Order Products with Services: 8-10 weeks


We exclusively use FedEx for all shipments, domestic and international.


NO COMBINED SHIPMENTS
Every order you place will be shipped separately. If you wish to keep shipping charges to a minimum, you must make sure all the items you want are in a single order when you place it.

NO SPLIT SHIPMENTS
Every order will be shipped out in its entirety when all items are complete. We will not ship a partial order. If you would like in-stock items to ship before custom items, or looking to send some items to a different location, you must place them on separate orders.